AI Receptionist
Every call answered, qualified and passed on.
- How long1 to 2 weeks
- How we workSet-up and subscription
What you receive
Every call answered, qualified and passed on, day and night, so you stop losing work to missed calls.
What should happen on each call?
You receiveCall flow design
Callers get what they need quickly.
What it is. The steps for each kind of call: greet, understand, help or pass on.
Why it matters. Callers get what they need quickly.
Will it sound right for us?
You receiveVoice and script set-up
A friendly first impression, and honest about what it is.
What it is. A voice and script that fit your business. It says it is AI.
Why it matters. A friendly first impression, and honest about what it is.
What number do customers ring?
You receiveOne phone number
No change for your customers.
What it is. A number set up for the receptionist, or your existing number diverted to it.
Why it matters. No change for your customers.
Can it book appointments?
You receiveHandover to your calendar or CRM
Calls turn into booked work, not messages.
What it is. Bookings and enquiries sent to your calendar or CRM.
Why it matters. Calls turn into booked work, not messages.
What happens at night?
You receiveOut-of-hours rules
Callers are looked after when you are closed.
What it is. Rules for evenings, weekends and holidays.
Why it matters. Callers are looked after when you are closed.
How do we know who called?
You receiveA summary of every call by email
Nothing slips through.
What it is. A short summary of every call, sent to you by email.
Why it matters. Nothing slips through.
Does it work properly?
You receiveTest calls
It works for real callers on day one.
What it is. Test calls covering every type of call before launch.
Why it matters. It works for real callers on day one.
How do we manage it?
You receiveA training session
You stay in control.
What it is. A session on reading summaries and changing settings.
Why it matters. You stay in control.
From brief to done
- 1
Days 1 to 3
Design
Call flows, voice and script.
- 2
Week 1 to 2
Set up and test
Number, connections, rules and test calls.
- 3
Go-live
Train
Live, with a training session for you.
How many calls are we losing, and why?
Call flow review. How calls reach your team today, and the three changes that would lose fewer of them.
- A 30-minute walkthrough of how calls are answered and routed
- A one-page note with three changes, in order
- It is free. There is nothing to pay and nothing to sign.
- The report is yours to keep and share, whatever you decide.
- No sales call unless you ask for one.
Questions people ask
How much does it cost?
We send a written quote after your request: what it covers and what it does not. The tier, scope and timing set the price.
Could I just use AI for this?
AI drafts code and prototypes quickly, and we use it every day. It cannot decide what to build, prove that it is secure, or answer for it when real people rely on it. That is the part you are hiring us for.
Who owns the work?
You do. Code, designs, files and documents are yours, and the quote says so in writing.
Can we change the scope?
Yes. If something needs adding or removing, we agree it in writing before we do it.
Can we stop?
Yes. The quote states the notice period. Usage such as messages, ads or AI is charged at the rate in the quote and stops when you do.