What you receive
- Call flow design
- Voice and script set-up
- One phone number
- Handover to your calendar or CRM
And 4 more
- Out-of-hours rules
- A summary of every call by email
- Test calls
- A training session
For: Businesses and individuals missing calls.
Healthcare and clinics
Bookings, reminders and patient questions handled, with patient data treated with care.
Problems we hear every week
"Patients cannot get through on the phone at busy times."
What helps
callsAI Receptionist"Missed appointments cost us every week."
What helps
aiWorkflow Automation"We hold sensitive patient data and want to be sure it is safe."
What helps
runGDPR and Data Protection Review
Services we usually start with
Good first step
Website Design and Build
A site designed for you, fast, found on search, and easy to edit.
What you receive
- Sitemap and wireframes
- Design in your brand
- Works on every phone
- Search set-up and analytics
And 4 more
- Contact forms
- Your domain, secured
- Accessibility checked to WCAG 2.2 AA
- Training to edit it yourself
For: Businesses and individuals who need a website that brings in work.
Workflow Automation
One manual process automated, with a person approving the key step.
What you receive
- A process map
- The automation
- An approval step
- A queue for anything it cannot handle
And 4 more
- A log of every action
- Test cases
- A runbook
- Before and after numbers
For: Teams copying data between email, forms and systems.
GDPR and Data Protection Review
Clear records and controls that stand up to questions.
What you receive
- A map of where personal data flows
- A record of processing
- A DPIA for AI or high-risk processing
- Retention rules
And 3 more
- A supplier and contract checklist
- Privacy notice updates
- An action plan
For: Organisations handling personal data in apps or AI tools.
Compliance Readiness
You know exactly what stands between you and the certificate, and the gaps get closed.
What you receive
- A gap check against the standard you need
- Policies written in plain English
- Technical controls put in place
- Evidence collected and organised
And 2 more
- Support through the assessment
- A plan to stay compliant
For: Businesses asked by customers or partners for Cyber Essentials, ISO 27001 or SOC 2.
Good first step
Website Care Plan
Your website kept secure, fast and current, with small changes done for you.
What you receive
- Hosting, backups and security updates
- Uptime checks
- Small content changes each month
- A speed and health check every quarter
And 1 more
- A short monthly report
For: Businesses with a website and nobody to look after it.
Other industries
- Product companies
- Professional services
- Energy and infrastructure
- Answering services and contact centres
- Small businesses and individuals
- Schools and institutes
- Events and hospitality
- Trades and local services
- Retail and online shops
- Charities and non-profits
- Property and lettings
- Recruitment and staffing
- Logistics and transport
- Salons, gyms and wellbeing
- Finance and insurance
- Agencies and studios
How many calls are we losing, and why?
Call flow review. How calls reach your team today, and the three changes that would lose fewer of them.
- A 30-minute walkthrough of how calls are answered and routed
- A one-page note with three changes, in order
- It is free. There is nothing to pay and nothing to sign.
- The report is yours to keep and share, whatever you decide.
- No sales call unless you ask for one.