App Takeover and Support
Your system understood, documented and looked after again.
- How long2 to 4 weeks
- How we workFixed package
What you receive
Your app or website, left behind by a developer who has gone, understood, documented and looked after again.
Do we even have the keys?
You receiveAccess and accounts recovered
You regain control of what you own.
What it is. We help you recover access to hosting, code, domains and app store accounts.
Why it matters. You regain control of what you own.
What state is it in?
You receiveA review of the code and hosting
You know what you have, and what is fragile.
What it is. A careful read of the code and how it is hosted.
Why it matters. You know what you have, and what is fragile.
Is our data safe?
You receiveBackups checked and restored once
If something fails, you can recover.
What it is. Backups found, checked and restored once to prove they work.
Why it matters. If something fails, you can recover.
What needs fixing right now?
You receiveUrgent fixes and security updates
The biggest risks are gone in the first weeks.
What it is. The most urgent bugs and missing security updates handled first.
Why it matters. The biggest risks are gone in the first weeks.
Will this happen again?
You receiveDocumentation of how it all works
You are never stuck like this again.
What it is. Written notes on how the system works, is deployed and is run.
Why it matters. You are never stuck like this again.
What next?
You receiveA plan for what to improve
You decide the future of the product with clear options.
What it is. A plan for improvements, in order of value.
Why it matters. You decide the future of the product with clear options.
Who looks after it now?
You receiveA move onto a support plan
Someone is always looking after it.
What it is. An ongoing support plan to keep it secure and running.
Why it matters. Someone is always looking after it.
From brief to done
- 1
Week 1
Recover
Access, accounts and backups secured.
- 2
Weeks 2 to 3
Stabilise
Review, urgent fixes and documentation.
- 3
Final week
Plan
The improvement plan and the move onto support.
What can a stranger see about our systems?
Outside-in security look. What anyone on the internet can see about your systems, and the five fixes that matter most.
- You give us written permission and the addresses to check
- We check certificates, email settings and anything exposed, from the outside only
- A short report with the fixes in order
- It is free. There is nothing to pay and nothing to sign.
- The report is yours to keep and share, whatever you decide.
- No sales call unless you ask for one.
Questions people ask
How much does it cost?
We send a written quote after your request: what it covers and what it does not. The tier, scope and timing set the price.
Could I just use AI for this?
AI drafts code and prototypes quickly, and we use it every day. It cannot decide what to build, prove that it is secure, or answer for it when real people rely on it. That is the part you are hiring us for.
Who owns the work?
You do. Code, designs, files and documents are yours, and the quote says so in writing.
Can we change the scope?
Yes. If something needs adding or removing, we agree it in writing before we do it.
What happens after?
Most people go on to Operate and Improve Plan, but there is no obligation. You keep everything we made.