Voice Agent
Routine calls handled end to end, handing over to a person when needed.
- How long4 to 10 weeks
- How we workSet-up and subscription
What you receive
Routine calls answered and handled end to end by a voice agent, with a smooth hand-over to a person when it matters.
Which calls could it take?
You receiveAnalysis of your call types
The agent takes on the calls it can handle well, and leaves the rest to people.
What it is. A look at your calls: what people ring about, how often and how they are handled today.
Why it matters. The agent takes on the calls it can handle well, and leaves the rest to people.
What will it say?
You receiveConversation design
Callers get clear, friendly conversations that reach an answer.
What it is. Scripts and flows for each call type, written to sound natural and say it is AI.
Why it matters. Callers get clear, friendly conversations that reach an answer.
Can it really hold a conversation?
You receiveThe voice agent
Calls answered at any hour, without hold queues.
What it is. The agent itself, answering calls and completing tasks.
Why it matters. Calls answered at any hour, without hold queues.
Can it actually do things?
You receiveOne connection, such as your CRM or bookings
Calls end with the job done, not just a message taken.
What it is. A link to one system, such as booking an appointment or logging a call in your CRM.
Why it matters. Calls end with the job done, not just a message taken.
When does a person take over?
You receiveRules for when it hands over
Callers reach a human when they need one.
What it is. Clear rules for passing calls to a person, such as complaints, payments or a request to speak to someone.
Why it matters. Callers reach a human when they need one.
What happened on each call?
You receiveCall logs and summaries
Nothing is lost, and follow-ups are easy.
What it is. A record and short summary of every call.
Why it matters. Nothing is lost, and follow-ups are easy.
Will it cope on a busy day?
You receiveQuality and load tests
It works on your busiest day, not just in a demo.
What it is. Tests for accuracy and for many calls at once, before launch.
Why it matters. It works on your busiest day, not just in a demo.
From brief to done
- 1
Week 1 to 2
Listen
Call types analysed and conversations designed.
- 2
Weeks 3 to 7
Build and connect
The agent and its connection engineered.
- 3
Final weeks
Test and launch
Quality and load tests, then live.
Where would AI actually help us?
AI opportunity map. The three places in your business where AI would save the most time, what each would need, and the risks to watch.
- A 45-minute call about how your team works today
- A two-page report: three opportunities, what each needs, the risks, and a rough size of effort
- It is free. There is nothing to pay and nothing to sign.
- The report is yours to keep and share, whatever you decide.
- No sales call unless you ask for one.
Questions people ask
How much does it cost?
We send a written quote after your request: what it covers and what it does not. The tier, scope and timing set the price.
Could I just use AI for this?
Who owns the work?
You do. Code, designs, files and documents are yours, and the quote says so in writing.
Can we change the scope?
Yes. If something needs adding or removing, we agree it in writing before we do it.
Can we stop?
Yes. The quote states the notice period. Usage such as messages, ads or AI is charged at the rate in the quote and stops when you do.