Integrations and APIs
Your systems sharing data reliably, with alerts when something fails.
- How long2 to 6 weeks
- How we workFixed package
What you receive
Your systems share data reliably, with a log of every transfer and an alert when anything fails.
What talks to what?
You receiveAn integration map
Everyone sees the whole picture before anything is connected.
What it is. A diagram of your systems and the data that should move between them.
Why it matters. Everyone sees the whole picture before anything is connected.
Does "customer" mean the same thing in both systems?
You receiveField mapping
Data arrives correct and complete, not mangled.
What it is. A table matching each field in one system to its partner in the other, with any conversions.
Why it matters. Data arrives correct and complete, not mangled.
How does the data move?
You receiveThe API or webhook build
Data moves automatically, without anyone copying it by hand.
What it is. The connection itself, engineered to the official interfaces of each system.
Why it matters. Data moves automatically, without anyone copying it by hand.
What if something fails?
You receiveRetries, error handling and alerts
Failures get noticed and fixed, not discovered weeks later.
What it is. Automatic retries for passing problems, and an alert to a person when something needs attention.
Why it matters. Failures get noticed and fixed, not discovered weeks later.
Can we see what happened?
You receiveA log of every transfer
Questions are answered in minutes, and audits are simple.
What it is. A record of every transfer: what moved, when and whether it worked.
Why it matters. Questions are answered in minutes, and audits are simple.
Has it been tested properly?
You receiveTest cases
You go live with confidence, not hope.
What it is. Tests for normal days and awkward cases, run before go-live.
Why it matters. You go live with confidence, not hope.
What do we do if it breaks?
You receiveA runbook
Your team can fix most issues without calling us.
What it is. A step-by-step guide for common problems.
Why it matters. Your team can fix most issues without calling us.
Do we understand it?
You receiveA handover session
You own it with confidence.
What it is. A walkthrough of how it works and how to look after it.
Why it matters. You own it with confidence.
From brief to done
- 1
Week 1
Map
The integration map and the field mapping.
- 2
Weeks 2 to 4
Build and test
The connection, error handling and tests.
- 3
Final week
Go live and hand over
Go-live, the runbook and a handover session.
Is this quote fair, and what is it missing?
Second opinion on a quote. A plain-English read of a quote or plan from another supplier: what is missing, what is unclear and what to ask.
- Send us the quote or plan
- We mark it up and send it back with the questions worth asking
- It is free. There is nothing to pay and nothing to sign.
- The report is yours to keep and share, whatever you decide.
- No sales call unless you ask for one.
Questions people ask
How much does it cost?
We send a written quote after your request: what it covers and what it does not. The tier, scope and timing set the price.
Could I just use AI for this?
AI drafts code and prototypes quickly, and we use it every day. It cannot decide what to build, prove that it is secure, or answer for it when real people rely on it. That is the part you are hiring us for.
Who owns the work?
You do. Code, designs, files and documents are yours, and the quote says so in writing.
Can we change the scope?
Yes. If something needs adding or removing, we agree it in writing before we do it.
What happens after?
Most people go on to Workflow Automation, but there is no obligation. You keep everything we made.