Knowledge Assistant
Answers from your own documents, with the source for each one.
- How long4 to 8 weeks
- How we workSet-up and subscription
What you receive
Your team asks a question in plain words and gets the answer from your own documents, with the source, in seconds.
Which documents should it use?
You receiveA review of your source documents
Out-of-date documents give out-of-date answers.
What it is. A review of your policies, manuals and files: which are current, which conflict and which to leave out.
Why it matters. Out-of-date documents give out-of-date answers. This step prevents that.
Will it know about changes?
You receiveYour documents brought in and kept up to date
Answers stay current without anyone remembering to update them.
What it is. Your documents loaded, and kept in step when they change.
Why it matters. Answers stay current without anyone remembering to update them.
Can we trust the answer?
You receiveAn assistant that cites its sources
People can check, and they learn where things are.
What it is. Every answer links to the document and section it came from.
Why it matters. People can check, and they learn where things are.
Will people see things they should not?
You receiveAccess rules for each role
Sensitive information stays with the right people.
What it is. Permissions so people only get answers from documents they are allowed to see.
Why it matters. Sensitive information stays with the right people.
How accurate is it?
You receiveA test set to check its answers
You know how well it works before your team relies on it.
What it is. A set of real questions with known answers, used to measure accuracy.
Why it matters. You know how well it works before your team relies on it.
Where do we ask it?
You receiveA web or Teams interface
It fits where your team already works.
What it is. Ask questions in a web page or inside Microsoft Teams.
Why it matters. It fits where your team already works.
Who looks after it?
You receiveAn admin guide
Your team can run it without us.
What it is. A guide for adding documents, managing access and checking quality.
Why it matters. Your team can run it without us.
From brief to done
- 1
Weeks 1 to 2
Review
Documents reviewed and access rules agreed.
- 2
Weeks 3 to 6
Build and test
The assistant engineered and checked against the test set.
- 3
Final weeks
Launch
Live in the web or Teams, with the admin guide.
Where would AI actually help us?
AI opportunity map. The three places in your business where AI would save the most time, what each would need, and the risks to watch.
- A 45-minute call about how your team works today
- A two-page report: three opportunities, what each needs, the risks, and a rough size of effort
- It is free. There is nothing to pay and nothing to sign.
- The report is yours to keep and share, whatever you decide.
- No sales call unless you ask for one.
Questions people ask
How much does it cost?
We send a written quote after your request: what it covers and what it does not. The tier, scope and timing set the price.
Could I just use AI for this?
Who owns the work?
You do. Code, designs, files and documents are yours, and the quote says so in writing.
Can we change the scope?
Yes. If something needs adding or removing, we agree it in writing before we do it.
Can we stop?
Yes. The quote states the notice period. Usage such as messages, ads or AI is charged at the rate in the quote and stops when you do.